Privacy Policy

Matrix Web Digital LLC ("Matrix Web Digital," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, matrixwebdigital.com, or communicating with us about our services.

This Privacy Policy explains what information we collect, how we use it, how we may share it, how we protect it, and the choices available to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

We may collect information that you voluntarily provide to us when you contact us, submit a form, request information, or inquire about our services.

This may include your name, email address, phone number, company or organization name, project requirements, service preferences, messages, and other information you choose to provide.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages viewed, referring website, date and time of visits, and general website usage information.

We may collect information directly from you when you submit a contact or inquiry form, communicate with us by email, phone call, or text message, request a proposal, or otherwise provide information to us.

If you opt in to receive calls or text messages through our contact form, we also record the date and time of your consent, your IP address, the page where you submitted the form, and the exact consent language you agreed to.

We may also collect certain information automatically through your browser or device when you use our website.

In addition, information may be processed through third-party service providers that support our website, communications, security, hosting, analytics, and business operations.

We may use the information we collect to:

Respond to inquiries and requests.

Understand your project requirements and business needs.

Prepare proposals, estimates, or service recommendations.

Provide, manage, and improve our services.

Communicate with you about projects, services, or inquiries.

With your consent, contact you by phone call or text message about your inquiry.

Improve our website and user experience.

Maintain website security and prevent abuse, fraud, or unauthorized activity.

Operate and maintain our business systems.

Comply with applicable legal obligations.

Protect our rights, property, and legitimate business interests.

Our website may use cookies and similar technologies to support website functionality, security, performance, analytics, and other legitimate business purposes.

These technologies may help us understand how visitors interact with our website and allow us to improve its functionality and user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If we introduce additional tracking, advertising, or analytics technologies in the future, we may update this Privacy Policy and provide additional disclosures where required by applicable law.

We may use third-party providers to operate and support our website and business. These services may include website hosting, database and data storage, image and media delivery, email delivery, website security, spam prevention, analytics, payment processing, and other technical or business services.

These third-party providers may process information on our behalf and may have their own privacy policies and terms governing their services.

We do not sell your personal information. Mobile numbers and SMS opt-in consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes.

If you provide your phone number and check the consent box on our contact form, you agree to receive calls and text messages from Matrix Web Digital LLC about your inquiry, our services, project updates, and customer support. Consent to receive calls or text messages is not a condition of purchase.

Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help. You can also opt out of calls and texts by emailing us at hello@matrixwebdigital.com or calling (857) 216-6218

Mobile numbers and SMS opt-in consent will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that help us deliver messages, and only for that purpose.

Carriers are not liable for delayed or undelivered messages.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting or storing information over the Internet is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information. These rights may include the right to request access to, correction of, or deletion of certain personal information, as well as information about how your information is used or shared.

Privacy rights vary depending on applicable federal, state, or local laws and may be subject to legal exceptions and limitations.

To submit a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before completing certain requests.

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When changes are made, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

If you have questions about this Policy, please contact us:

Email: hello@matrixwebdigital.com

Phone: (857) 216-6218